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      Creating a Production Launch Plan

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    • Latest resources
      • Resources overview
      • Creating a Production Launch Plan
      • Training site reliability engineers
      • Anatomy of an Incident
      • Enterprise Roadmap to SRE
      • Efficient Machine Learning Inference
      • Incident Metrics in SRE
      • Practical Guide to Cloud Migration
      • SRE Best Practices for Capacity Management
      • Supplementary Materials
      • SRE Classroom: Distributed PubSub
    • Books
      • Books overview
      • Building Secure & Reliable Systems
      • The Site Reliability Workbook
      • Site Reliability Engineering
    • Mobaa
      • Mobaa overview
      • Vector Methods
      • A Frayed Knot
    • Classroom
      • Classroom overview
      • Distributed PubSub
      • Distributed Image Server
      • The Art of SLO
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Shape the future of SRE and make your voice heard by taking the annual DORA survey!

Site Reliability Engineering

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managing-incidents

14. Managing Incidents

Read Managing Incidents from the SRE Book.

Publications

PublicationsSRE Workbook: Chapter 9 - Incident Response
PublicationsGeneric mitigations: A philosophy of duct-tape outage resolution by Jennifer Mace
PublicationsIncident Metrics in SRE
PublicationsTaming Choas: Preparing for Your Next Incident
PublicationsShrinking the impact of production incidents using SRE principles
PublicationsShrinking the time to mitigate production incidents
PublicationsHow Lowe’s SRE reduced its mean time to recovery (MTTR) by over 80 percent
PublicationsAdventures in SRE-land: Incident management at Google

Talks/Videos

Talks/VideosManaging Misfortune for Best Results

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